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Healthcare Customer Support Specialist

2 months ago

Tempe, Arizona, United States TEKsystems Full time
Job Overview

Position: Healthcare Customer Support Specialist

Work Schedule: Monday to Friday, 8:30 AM - 5:00 PM | Hourly Rate: $19.00

Advantages of the Position:

  • Gain valuable experience in the healthcare sector
  • Work within a small team with opportunities for personal growth
  • Potential for permanent employment after a probationary period

Required Qualifications:

  • Minimum of 1 year experience in a call center environment
  • Excellent attention to detail and a typing speed of at least 30 words per minute

Typical Responsibilities:

Approximately 80% of your time will be spent providing accurate and timely information regarding benefits, eligibility, and claim statuses to callers.

About 10% of your time will involve documenting all interactions in member notes.

The remaining 5% will be dedicated to responding to voicemails, emails, and written inquiries.

Next Steps:

  • Interested candidates should apply directly to this job posting; a representative will reach out within a few business days to discuss further steps.
  • This role requires participation in a Teams interview.
  • APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED.

About TEKsystems:

TEKsystems is a leader in transformation, partnering with clients to activate innovative ideas and solutions that leverage new opportunities. Our team of 80,000 professionals collaborates with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As an industry frontrunner in Full-Stack Technology Services and Talent Services, we work alongside progressive leaders to drive impactful change. This is the essence of true partnership.

TEKsystems is committed to equal opportunity employment and will consider all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.