Healthcare Customer Service Representative
2 weeks ago
Location: Meriden, Connecticut
Employment Type: Full Time
Job Overview:
At Aspen Dental Group, we prioritize our team members, providing a stable work environment within a leading dental service organization (DSO). Our comprehensive training programs, competitive pay, and adaptable scheduling are designed to foster your professional growth.
Your Role:
As a Patient Experience Coordinator, you will play a vital role in enhancing patient interactions and satisfaction. You will have the chance to contribute positively to the community and impact patients' lives.
Key Responsibilities:
1. Deliver exceptional patient service with empathy and professionalism, adhering to company policies and dental board standards.
2. Assist patients by managing appointment scheduling, confirming visits, organizing patient records, and verifying insurance details.
3. Handle financial transactions, including nightly deposits and credit card processing.
4. Undertake additional responsibilities as directed by management.
Qualifications:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills with a strong ethical foundation.
- Strong organizational skills and attention to detail.
- Ability to manage time effectively.
What We Offer:
- A comprehensive benefits package, including paid time off, health, dental, vision, and a 401(k) savings plan with matching contributions.
- Opportunities for career advancement through our top-tier training programs.
- A collaborative and innovative workplace culture.
- Free Continuing Education (CE) through TAG U.
At Aspen Dental Group, we are committed to creating a diverse environment and are proud to be an equal opportunity employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.
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