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Director of Hospital Administration
2 months ago
The Chief Operating Officer will play a pivotal role in facilitating, directing, and coordinating operational activities and programs relative to the day-to-day hospital operations of Kaiser Permanente through the delivery of cost-effective and quality services.
This includes oversight of Pharmacy, support services, resource stewardship/utilization management, workplace safety, and Performance Improvement with a close collaboration with Patient Care Services to impact operational and financial imperatives.
Working closely with TPMG and Labor leadership, the Chief Operating Officer is responsible for building effective partnerships and collaborative relationships in the medical center and service area.
The Chief Operating Officer assures implementation of system-wide and regional strategic initiatives and policies.
The preferred candidate will be a bright, seasoned, and highly qualified executive whose experience includes accomplishing strategic and operational change in a complex environment.
The ideal candidate's management style will exhibit confidence in operational skill set, integrity, collaboration, flexibility, and a result-orientation.
Essential Responsibilities:- Manages the day-to-day operations in the hospital.
- Assumes responsibility for hospital administration in the absence of the SVP Area Manager.
- Provides leadership in building a high-performing team and organization that achieves both the mission and financial/operational objectives of Kaiser Permanente.
- Provides strategic leadership in bringing together diverse constituencies for the purposes of conceptualizing, articulating, and implementing a shared vision for the medical center and service area.
- Creates a culture predicated on a growing trust amongst and between stakeholders.
- Maintains open channels of communication and fosters information sharing.
- Develops and executes key strategies which differentiate Kaiser Permanente from its competitors in the area of service and clinical excellence.
- Promotes open, effective, and ongoing communication and the sharing of information among and between Kaiser Permanente employees, physician leadership, and medical staff.
- Creates a culture which is decisive, action-oriented, flexible, and poised to seize opportunities to advance quality, service, and performance.
- Ensures the integration of quality, service, and efficiency improvements into day-to-day operations.
- Establishes clearly defined goals and objectives and ensures follow-through in a timely manner.
- Provides leadership in mentoring and developing direct reports and staff in a manner which emphasizes the importance of teamwork, collaboration, and the sharing of information, resources, and best practices amongst stakeholders across the organization.
- Achieves/exceeds performance expectations throughout the hospital's operations.
- Establishes an environment that supports caregivers and enhances growth, communication, and job satisfaction.
- With HR, directs the implementation of integrated human resources strategies to ensure quality results in the identification, recruitment, retention, and development of key human resources.
- Manages the operating and capital budgets of areas of responsibility.
- Aggressively mitigates all variances to budget.
- Makes sound decisions on the best use of resources in support of regional priorities and strategies.
- In all the above, provides leadership and guidance in stewarding the organization through inevitable change which integrates different points of view and builds ownership.
- Supports the successful operational implementation of new technology platforms, new systems, and new processes.
- Promotes and operationalizes the Labor-Management Partnership throughout the organization.
- Achieves key LMP initiatives and ensures the demonstration of LMP behaviors throughout the hospital.
- Ensures Labor participation in appropriate decision-making forums and committees.
- Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures.
