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Hostess/Greeter/Cashier - Restaurant

2 months ago

Miami Beach Florida, United States Eden Roc Miami Beach Full time

Job Summary:

We are seeking a highly skilled and enthusiastic Hostess/Greeter/Cashier to join our team at Eden Roc Miami Beach. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized work area.

Key Responsibilities:

  • Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
  • Provide exceptional customer service, answering inquiries, and assisting guests with their needs
  • Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
  • Maintain a clean and organized work area, including the cashier station and lobby
  • Collaborate with other departments to ensure seamless guest experiences
  • Offer suggestions and recommendations for nearby attractions, dining options, and activities
  • Demonstrate a proactive approach in resolving guest issues or concerns
  • Uphold the hotel/resort's brand standards and contribute to a positive team culture

Requirements:

  • Excellent customer service skills
  • Strong communication skills
  • Read, write and speak English fluently
  • High energy and enthusiasm
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Experience with cash handling and point-of-sale systems
  • High School diploma or equivalent
  • Ability to work flexible schedules, including weekends and holidays

About Us:

Eden Roc Miami Beach is a luxury oceanfront resort nestled in the heart of Miami Beach, Florida. We offer a dynamic and inclusive work environment, with opportunities for career growth and advancement. Our team is committed to providing exceptional service to our guests, and we are seeking like-minded individuals to join our team.