Current jobs related to Customer Service Representative - Lansing, Michigan - Flagstar Bank, N.A.

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Avalon & Tahoe MFG, Inc. Full time

    Avalon & Tahoe Customer Service RepresentativeJoin Avalon & Tahoe MFG, Inc. as a Customer Service Representative and play a vital role in supporting our customers. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Assist dealers in...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States CVS Health Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at CVS Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members through various communication channels, including chat and phone.Key Responsibilities:Respond to incoming chats...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders accurately and efficiently using our Point of Sale...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States The Kendall Group Full time

    About The Kendall GroupThe Kendall Group is a 100% employee-owned company comprised of seven divisions with 75+ locations in eleven states. We serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries.Why Work at The Kendall Group?Our employee ownership model is the core of who...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Jackson National Life Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Jackson National Life. As a key member of our customer service team, you will be responsible for providing world-class support to our business partners, customers, and internal associates.Key ResponsibilitiesRespond to customer inquiries regarding product features,...

  • Customer Service Representative

    1 month ago

    Lansing, Michigan, United States American Medical Informatics Association Full time

    Job SummaryAMIA is seeking a highly skilled and customer-focused individual to serve as a Member Service Representative. This role is responsible for providing exceptional front-line customer service, responding to inquiries and requests from members, potential members, and others, and ensuring timely resolution of issues.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Jim Hanlin - State Farm Agent Full time

    About Our AgencyWe are a dynamic and customer-focused insurance and financial services office dedicated to making a positive impact in our community.Job SummaryWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Island Resort and Casino Full time

    Job Summary:As a Customer Service Representative at Island Resort and Casino, you will be responsible for providing exceptional customer service to our guests through various communication channels. This role requires a high level of professionalism, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Walmart Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team as a Frontline Cashier Associate. In this role, you will play a vital part in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Sparrow Health System Full time

    Job SummaryAs a Customer Service Representative at Sparrow Health System, you will play a vital role in supporting our customers by interacting directly with them to meet their needs, relay information, provide instruction, verify insurance coverage, and resolve inquiries and issues.Key Responsibilities Respond to incoming telephone inquiries from customers...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States IBM Services DBA The UPS Store Full time

    Job DescriptionAt IBM Services DBA The UPS Store, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. Key Responsibilities:Deliver exceptional customer service to walk-in customers and telephone inquiriesPractice good listening skills with customers, team members, and leadershipTake ownership of customers'...

  • Healthcare Customer Service Representative

    1 month ago

    Lansing, Michigan, United States TEKsystems Full time

    We are seeking a skilled Healthcare Customer Service Representative to join our team at TEKsystems. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients and healthcare providers.Key Responsibilities:Handle all incoming and outgoing calls, walk-in appointments, and filingVerify insurance and...

  • Key Account Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States MSUFCU Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at MSU Federal Credit Union. As a Key Account Customer Service Representative, you will be responsible for providing exceptional customer service to our key account customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Jennifer Blumer - State Farm Agent Full time

    Job OverviewAt Jennifer Blumer - State Farm Agent, we're seeking a talented Customer Service Representative to join our team. As an Insurance Expert, you'll play a vital role in helping clients discover their insurance needs and providing exceptional customer service.Key Responsibilities:Establish and maintain strong customer relationshipsUse a...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Lansing Community College Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to provide exceptional support to internal and external customers in the downtown and west campus Library Help Zones, study spaces, and open computer lab areas.Key Responsibilities:Provide exceptional customer service to internal and external customersUtilize independent and...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States Ayers Basement Systems Full time

    Key Responsibilities:As a Customer Care Coordinator at Ayers Basement Systems, you will be responsible for conducting inbound and outbound calls with customers and internal employees, providing exceptional care and discussing services we have to offer. You will also schedule installation and service appointments for our sales and service departments,...

  • Key Account Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States MSUFCU Full time

    Job Summary:As a Key Account Customer Service Representative at MSU Federal Credit Union, you will play a crucial role in ensuring exceptional service and support for our valued customers. This position requires strong communication and problem-solving skills, as well as the ability to work effectively with a team to meet customer needs.Key Responsibilities:...

  • Customer Service Representative

    1 month ago

    Lansing, Michigan, United States Sparrow Health System Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Sparrow Health System. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesInteract directly with customers...

  • Customer Service Representative

    1 month ago

    East Lansing, Michigan, United States State Farm Insurance Full time

    Customer Service Representative Role at State Farm InsuranceAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and...

  • Customer Service Representative

    4 weeks ago

    Lansing, Michigan, United States GPM Investments Full time

    Job SummaryThe Sales Floor Associate is a vital member of our team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesGreet customers in a friendly and welcoming manner, providing assistance and support as needed.Ring up customer sales accurately and efficiently, handling...

Customer Service Representative

1 month ago

Lansing, Michigan, United States Flagstar Bank, N.A. Full time
Job Summary

A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals.

Key Responsibilities:
  • Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition.
  • Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
  • Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses.
Requirements:
  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
  • 0 - 3 years of customer service and sales experience, required
  • Experience in financial services industry, preferred

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity