Housekeeping Operations Manager
4 weeks ago
Job Summary
As a key member of the housekeeping team, the Assistant Director of Housekeeping is responsible for managing daily housekeeping operations and staff to ensure exceptional guest satisfaction and achieve operating budget goals.
The ideal candidate will have a strong background in housekeeping or a related field, with excellent leadership and communication skills. They will be responsible for supervising housekeeping staff, inspecting guest rooms and public spaces, and implementing processes to improve efficiency and quality.
Key Responsibilities
- Manage housekeeping staff to ensure exceptional guest satisfaction and achieve operating budget goals.
- Inspect guest rooms and public spaces to ensure cleanliness and quality standards are met.
- Implement processes to improve efficiency and quality of housekeeping operations.
- Communicate effectively with staff, management, and guests to ensure seamless operations.
- Monitor and control housekeeping expenses to achieve budget goals.
Requirements
- High school diploma or equivalent required; 2 years of experience in housekeeping or a related field preferred.
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of housekeeping operations and procedures.
What We Offer
Marriott International offers a competitive salary and benefits package, including comprehensive health care benefits, 401(k) plan with up to 5% company match, and opportunities for career growth and development.
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