Housekeeping Manager

4 weeks ago


New York, New York, United States AccorHotel Full time
Job Summary

AccorHotel is seeking a highly skilled and experienced Housekeeping Manager to oversee the day-to-day operations of the Housekeeping Department. The successful candidate will be responsible for ensuring the highest standards of cleanliness and service are maintained throughout the hotel.

Key Responsibilities
  • Lead and manage a team of Housekeeping staff to ensure efficient and effective delivery of housekeeping services.
  • Develop and implement housekeeping policies and procedures to ensure compliance with hotel standards.
  • Conduct regular inspections to ensure high standards of cleanliness and service are maintained.
  • Manage and maintain accurate records of housekeeping activities and performance metrics.
  • Collaborate with other hotel departments to ensure seamless delivery of services.
  • Provide training and development opportunities for Housekeeping staff to enhance their skills and knowledge.
  • Ensure compliance with health and safety regulations and hotel policies.
Requirements
  • Minimum 2 years of experience in a similar role in a luxury hotel or comparable environment.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Knowledge of hotel operations and management systems.
Preferred Qualifications
  • Degree in Hospitality Management or related field.
  • Experience in a union environment.
  • Knowledge of hotel software and systems.

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