Housekeeping Operations Manager

3 weeks ago


New York, New York, United States Talnt Full time

Job Summary:

Talnt is seeking a highly skilled and experienced Housekeeping Manager to oversee the cleanliness and maintenance of our facilities. The ideal candidate will have a strong background in hospitality management, particularly in commercial cleaning and housekeeping, and a proven track record of team leadership.

Key Responsibilities:

  • Oversee the daily operations of the housekeeping and laundry departments, ensuring smooth and efficient workflows.
  • Supervise and support housekeeping and laundry staff, providing direction to maintain high standards.
  • Establish and maintain cleaning schedules and procedures to meet cleanliness benchmarks.
  • Conduct regular facility inspections, identifying areas for enhanced cleaning or maintenance.
  • Ensure proper care, storage, and use of all cleaning equipment and supplies.
  • Manage inventory levels, placing orders as needed to maintain supply stock.
  • Foster a positive, team-oriented workplace culture focused on customer satisfaction and staff morale.
  • Coordinate with other departments to support a seamless guest experience and operational consistency.
  • Develop and uphold policies and practices that improve housekeeping efficiency and service quality.
  • Track and report on departmental performance, proposing adjustments as needed to improve results.
  • Lead training and development programs for new team members, focusing on quality and safety.
  • Ensure adherence to health, safety, and sanitation regulations.

Required Qualifications:

  • Solid foundation in hospitality and housekeeping management within a commercial or institutional setting.
  • Demonstrated ability to supervise and develop staff, with experience in scheduling and training.
  • Strong familiarity with cleaning and sanitation standards and procedures, including safe handling of custodial equipment and supplies.
  • Proficiency in managing supply inventories and monitoring usage.
  • Excellent communication skills for effective interaction with team members and clients.

Preferred Qualifications:

  • Experience using housekeeping management software or digital systems for scheduling and tracking.
  • Exceptional organizational skills with a capacity to handle multiple tasks in a fast-paced environment.
  • Experience in designing training and development programs for housekeeping staff.
  • Track record of implementing practices that enhance service delivery and operational efficiency.
  • Strong commitment to maintaining high standards in both customer service and team well-being.

Benefits:

  • Bonus
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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