Service Assistant

2 weeks ago


Columbus, Ohio, United States Hendrick Automotive Group Full time
Job Title: Service Assistant

Hendrick Automotive Group is seeking a highly motivated and detail-oriented Service Assistant to join our team. As a Service Assistant, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle service experience.

Key Responsibilities:
  • Assist customers with the service process, including checking in vehicles, answering questions, and providing updates on the status of their service.
  • Work closely with service advisors to identify and document service, maintenance, and repair needs for customers.
  • Communicate effectively with customers and service technicians to ensure seamless communication and timely completion of services.
  • Maintain a clean and organized workspace, adhering to safety and quality standards.
  • Participate in ongoing training and development to stay up-to-date on industry knowledge and best practices.
Requirements:
  • Previous experience in a customer-facing role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of vehicle maintenance and repair procedures.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading automotive group and contribute to the success of our team.


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