Front Desk Team Lead

1 day ago


Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time
Doubletree by Hilton Atlanta Perimeter Dunwoody is seeking a Front Desk Supervisor to join our team.

**Job Summary**

The Front Desk Supervisor will assist the Front Office Manager in directing the operations of the Front Desk staff to provide exceptional guest service.

**Key Responsibilities**

• Assist in the operations of the Front Desk by supervising Guest Service associates
• Ensure guest satisfaction by responding to guest requests and resolving complaints in a friendly and service-oriented manner
• Fill in at the Front Desk during busy periods or when staff needs dictate
• Perform other duties as assigned by management

**Requirements**

• Ability to work irregular shifts, weekends, holidays, and overtime as activity levels demand
• Knowledge of Microsoft Office and reservation management system
• Experience in Hilton Brand is preferred
• Weekends and nights availability is required
• Flexible work hours are required

**What We Offer**

Doubletree by Hilton Atlanta Perimeter Dunwoody offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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