Technical Support Specialist

1 week ago


Warrenton, Oregon, United States Lorven Technologies Full time
Job Title: Technical Support Specialist

At Lorven Technologies, we are seeking a skilled Technical Support Specialist to support our clients in the Warrenton, VA area.

About the Job

We require a Desktop Support Technician with experience in troubleshooting, administering Windows Operating System, Microsoft O365, and other commercial business software products. The ideal candidate will have working knowledge of supporting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.). Additionally, they will be proficient in setup, configuration, and troubleshooting of Android and Apple mobile devices.

Key Responsibilities
  • Install, troubleshoot, and administer Windows Operating System, Microsoft O365, and other commercial business software products.
  • Support Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.).
  • Setup, configure, and troubleshoot Android and Apple mobile devices.
Requirements
  • Minimum 2 years of experience in technical support or related field.
  • Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft O365, and other commercial business software products.
  • Working knowledge of supporting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.).
  • Possesses professional and courteous attitude with customers, team members, and support vendors.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.



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