Technical Support Specialist
3 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Brilliant Infotech. The ideal candidate will have excellent knowledge of installing, troubleshooting, and administering Windows Operating Systems, as well as Microsoft O365 and other commercial business software products.
Key Responsibilities:
- Proficiently install, configure, and troubleshoot Windows Operating Systems, Microsoft O365, and other commercial business software products.
- Provide exceptional customer service and technical support to internal teams and external clients.
- Collaborate with the IT department to resolve technical issues and improve overall system performance.
Requirements:
- 3+ years of experience in a similar role, preferably with a focus on Windows Operating Systems and Microsoft O365.
- Excellent knowledge of network protocols and concepts (TCP/IP, DNS, DHCP, etc.).
- Strong problem-solving skills and ability to work independently in a fast-paced environment.
What We Offer:
- Competitive salary: $65,000 - $80,000 per year.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for professional growth and development.
About Us:
Brilliant Infotech is a leading provider of innovative technology solutions. We value our employees and strive to create a positive and inclusive work environment.
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