Customer Service Representative

4 weeks ago


Grand Forks, North Dakota, United States WCRI Full time

Job Title: WFL Customer Service Representative

Job Summary: We are seeking a highly motivated and customer-focused individual to provide exceptional customer service to our clients.

Responsibilities:

  • Answer customer inquiries via phone, email, and in-person
  • Assist customers with product and service information
  • Provide loans, check cashing, and bill payments
  • Resolve customer complaints and issues
  • Maintain accurate customer records and files
  • Collaborate with other departments to ensure customer satisfaction

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and other computer applications
  • Previous customer service experience preferred

About WCRI: WCRI is a company that values customer satisfaction and is seeking a professional to join our team.



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