Customer Service Representative
4 weeks ago
Job Title: WFL Customer Service Representative
Job Summary: We are seeking a highly motivated and customer-focused individual to provide exceptional customer service to our clients.
Responsibilities:
- Answer customer inquiries via phone, email, and in-person
- Assist customers with product and service information
- Provide loans, check cashing, and bill payments
- Resolve customer complaints and issues
- Maintain accurate customer records and files
- Collaborate with other departments to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and other computer applications
- Previous customer service experience preferred
About WCRI: WCRI is a company that values customer satisfaction and is seeking a professional to join our team.
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