Customer Service Representative

3 days ago


Grand Forks, North Dakota, United States Parkland Full time
The Opportunity

The Customer Service Representative provides excellent customer service while accurately transacting sales of fuel and merchandise. This role is responsible for the proper and efficient operation of the shift.

Key Responsibilities:
  • Provides top quality customer service at all times.
  • Complies with company standards on carding customers for all age restricted products.
  • Prepares food & drinks, cleans, stocks and maintains food prep area in compliance with health codes.
  • Adheres to daily operating procedures to ensure store is clean, adequately stocked and organized.
  • Prepares shift-change report at the completion of shifts by closing and balancing out the cash register.
  • Follows all Parkland USA, vendor and merchandising policies and established procedures.
  • Meets all performance expectations and complete all duties as assigned.
Qualifications and Skills:
  • Previous experience in a convenience store, restaurant, or retail environment.
  • Ability to work unsupervised in a fast-paced environment.
  • Ability to work unaccompanied, standing, and without defined break periods.
  • Ability to work in varying outdoor climates and in-store cooler environments.
  • Ability to work a flexible schedule, including nights and weekends.
  • Excellent verbal communication skills and customer service skills.
  • Positive, outgoing personality.
  • Cash-handling experience is a definite asset.
About Us

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success.



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