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Client Relations Representative

2 months ago

Louisville, Kentucky, United States Labor Solutions, LLC Full time
Position Overview

We are seeking a motivated Inbound Customer Service Representative to collaborate with Sales Representatives and Clients. Your primary responsibility will be to assist with order placements while verifying and confirming client account details, all while fostering positive customer interactions.

A successful Customer Service Representative should possess exceptional communication abilities and outstanding interpersonal skills. Comfort in engaging with customers via phone and addressing inquiries, concerns, and order-related issues is essential.

Key Responsibilities:

  • Respond to inquiries regarding products and company services.
  • Engage with customers to ascertain their needs and requirements.
  • Process orders, manage shipping documents, and issue invoices.
  • Maintain and update customer records in the database.
  • Accurately handle and process information.
  • Perform inventory management, data entry, and filing tasks while familiarizing yourself with our product offerings.
  • Go above and beyond to ensure customers feel valued and understood.

Qualifications:

  • Exceptional communication and interpersonal skills.
  • Detail-oriented with a proactive approach to problem-solving.
  • Proficient in computer applications, including Microsoft Office and Excel for data management.
  • Self-driven and dependable.
About Labor Solutions, LLC

Labor Solutions, LLC stands as a prominent figure in the professional, temporary, and direct hire sectors across the Midwest. Our clientele ranges from individual entrepreneurs to large corporations. While we have the capacity to serve Fortune 100 companies, we pride ourselves on our agility and responsiveness in a constantly evolving market.