Fire Service Technician

3 weeks ago

Kennewick, Washington, United States Johnson Controls International Full time
Job Overview

We are seeking a highly skilled Fire Service Technician to join our team at Johnson Controls International. As a key member of our service team, you will be responsible for providing top-notch service and support to our customers.

Key Responsibilities:

  • Respond to service calls and diagnose problems with electronic fire alarm systems and other related building system products
  • Perform service and repairs on customer sites, ensuring timely and efficient resolution of issues
  • Provide excellent customer service, communicating effectively with customers and district staff to ensure satisfaction
  • Complete service acknowledgements and obtain customer signatures upon completion of service calls
  • Participate in on-call rotations and help train or mentor others on the service team
  • Identify opportunities to upsell and provide quotes to support recommendations and solutions

Requirements:

  • 2+ years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
  • Ability to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet
  • Ability to work flexible hours, including weekends, to meet customer requirements
  • Valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test

Preferred Qualifications:

  • NICET Level II certification

What We Offer:

Johnson Controls International offers a competitive hourly rate, ranging from $18-$23, depending on education, experience, and qualifications. We also provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, and more.

Equal Employment Opportunity:

Johnson Controls International is an equal employment opportunity and affirmative action employer, committed to diversity and inclusion. We welcome applications from qualified candidates and are an equal opportunity employer.

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