Fire Service Technician

1 week ago

Kennewick, Washington, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Fire Service Technician to join our team at Johnson Controls International. As a Fire Service Technician, you will be responsible for providing top-notch service and repairs on electronic fire alarm systems and other related building system products at customer sites.

Key Responsibilities

  • Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products
  • Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items
  • Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
  • Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
  • Participate in a scheduled On-call rotation
  • Help to train or mentor others on the service team
  • Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities

Requirements

  • 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals
  • Knowledge of test equipment, multi-meter, digital analyser, and commissioning devices
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements
  • Overnight travel may be required
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and always follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and an ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test
  • Retain any licenses that are required by National, State, and Local codes

Preferred Qualifications

  • NICET Level II certification

This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

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