Customer Service Specialist

3 days ago


Columbia, Missouri, United States Peter Boulware Toyota of Columbia Full time
Job Summary

We are seeking a highly motivated and organized individual to join our service department at Peter Boulware Toyota of Columbia as a Service Clerical Admin. This role is responsible for providing administrative support to ensure smooth operations and exceptional customer service.

Key Responsibilities:

  • Handle incoming calls and direct them to the appropriate personnel in a timely and professional manner.
  • Assist customers with scheduling service appointments, ensuring accurate communication and meeting deadlines.
  • Manage and organize paperwork, files, and documents efficiently, maintaining confidentiality and security standards.
  • Coordinate with service technicians and parts department to facilitate seamless vehicle repairs and maintenance.
  • Provide exceptional customer service, resolving any inquiries or issues promptly and professionally.

Requirements and Qualifications:

  • Demonstrate excellent communication and customer service skills, with a focus on building strong relationships.
  • Show attention to detail and strong organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Possess proficiency in MS Office and data entry, with a willingness to learn new systems and technologies.
  • Have prior experience in an administrative or clerical role, with a proven track record of delivering high-quality results.
  • Show ability to work in a fast-paced environment, adapting to changing circumstances and priorities.

About the Role:

This is an excellent opportunity to grow your career in a reputable dealership like Peter Boulware Toyota of Columbia. As a Service Clerical Admin, you will be part of a dedicated team committed to delivering quality vehicles and outstanding customer service. With a competitive compensation package, including $18 per hour, you will have the chance to develop your skills and advance your career in a dynamic and supportive environment.



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