Service Technician Specialist
7 days ago
We are seeking a skilled Service Technician Specialist to join our team at Canon Solutions America, Inc. in West Columbia, SC. As a member of our Field Service team, you will be responsible for providing top-notch technical support and repair services to our valued customers.
About the RoleA successful Service Technician Specialist must possess strong analytical and problem-solving skills, with the ability to diagnose and troubleshoot complex technical issues. You will work closely with our customers to understand their needs and provide tailored solutions that meet their expectations.
- Diagnose and repair designated equipment to Canon standards and specifications.
- Maintain working knowledge and aptitude of multiple product groups.
- Meet and exceed customer demands by providing efficient, responsive, and accurate field maintenance.
You will also be responsible for maintaining all technical information, including Field Service Reports and Expense Reports, as well as providing direction to less experienced technicians.
About You: The Skills & Expertise You BringTo be successful in this role, you should have:
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid driver's license and acceptable driving record necessary).
- The capability to work in a 24/7 environment, while performing shift work and on-call rotations.
We offer a competitive compensation package, including an estimated salary range of $50,000 - $65,000 per year, based on experience and qualifications. Additionally, you will receive benefits such as medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, educational assistance, recognition programs, vacation time, and more.
As a federal government contractor/subcontractor, we comply with all applicable federal, state and local laws, regulations, orders and mandates.
About Our CompanyCanon Solutions America, Inc. is a leading provider of enterprise, production, and large format printing solutions. We empower companies of all sizes to succeed by supplying market-leading technologies, supported by exceptional professional service offerings.
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