Strategic Client Relations Manager
1 week ago
We are seeking an experienced Strategic Client Relations Manager to lead our large enterprise client accounts. As a key member of our team, you will be responsible for cultivating and maintaining strong relationships with our customers, ensuring high levels of satisfaction, usage, and recognition of ROI.
This role will involve working closely with our Sales, Customer Support, Product Management, and Finance teams to ensure seamless customer lifecycle management. Your primary focus will be on proactively managing the success of a portfolio of enterprise-level customer accounts, developing ongoing success plans, and identifying opportunities to drive customer value.
Key Responsibilities:
- Proactively own and manage the success of a portfolio of enterprise-level customer accounts
- Develop ongoing success plans to ensure goal alignment, product adoption, expansion, and loyalty for your customer portfolio
- Build relationships with key stakeholders, help resolve issues and escalations, and continually delight them with a positive, customer-centric attitude
- Work closely and cross-functionally to develop practices that establish, expand, and deepen customer relationships
Requirements:
- 2+ years of relevant Customer Success Manager or Account Manager experience, with specific focus on Large or Enterprise accounts within a SaaS or software company environment
- 2+ years of K12 EdTech experience working with large district implementations
- Experience with school communication tools, integration tools, and/or SIS a plus
- Excellent communication skills and attention to detail
- Project management and ability to prioritize tasks in a fast-moving dynamic environment
Perks:
- Employer-paid health insurance (including dependent coverage)
- Employer-match 401K retirement savings program starting from day 1 of employment
- Stock options
- Health + wellness reimbursements
- Generous PTO (120 hours in your first year, then milestone increases every year)
- 15 paid holidays, including your birthday and time off between Christmas and New Year
Salary: $65,000 - $85,000 per year, depending on experience.
-
Santa Barbara, California, United States Santa Barbara Zoo Full timeJob Title:Strategic Operations Manager for Conservation and EducationAbout the Job:The Santa Barbara Zoo is seeking a highly skilled Strategic Operations Manager to support the CEO and executive team. This role combines high-level administrative expertise with strategic insight to enhance the CEOs effectiveness, oversee key initiatives, and foster...
-
Senior Public Relations Manager
3 days ago
Santa Monica, California, United States Zapwater Communications Full timeCompany Overview:Zapwater Communications is an award-winning integrated communications agency with a strong presence in the lifestyle categories of travel and hospitality, design, and real estate. We serve consumer brands and offer expertise in public relations programming, media outreach, and team management.About the Role:We are seeking an experienced...
-
Strategic Talent Acquisition Director
2 days ago
Santa Barbara, California, United States AppFolio Full timeWe are seeking an experienced Strategic Talent Acquisition Director to lead our team and drive business growth.About AppFolioAppFolio is a leading provider of property management software, serving the needs of real estate professionals and their clients. We believe in creating innovative solutions that make a difference in people's lives.Key...
-
Strategic Account Growth Manager
3 weeks ago
Santa Clara, California, United States QualiTest Group Full timeJob Title: Strategic Account Growth ManagerAbout the Role:As a key member of our team, the Strategic Account Growth Manager will be responsible for managing an array of accounts, achieving account revenue targets, and overseeing the work of delivery managers reporting to them. This position is a critical driver of company growth, client satisfaction, and...
-
Santa Clara, California, United States TalentBurst Full timeTalentBurst Employee Relations Role OverviewTalentBurst is seeking a highly skilled Strategic Employee Relations Business Partner to join our team in Santa Clara, CA. This 12+ month assignment requires an individual with expertise in employee relations, investigations, and change management.Key Responsibilities:Provide strategic guidance to leaders on...
-
Strategic Account Manager
3 days ago
Santa Monica, California, United States Accelerate HC Full timeCompany Overview: Accelerate HC is a high-growth technology services company seeking an experienced Client Growth Specialist in the US to drive 20% year-over-year growth, establish C-Level relationships, and nurture ongoing client relationships.The ideal candidate has 5+ years of client-facing experience, a strong track record of performance, excellent...
-
Strategic Business Information Analyst
7 days ago
Santa Barbara, California, United States University of California, Santa Barbara Full time**About the Role**As a Strategic Business Information Analyst at the University of California, Santa Barbara, you will play a crucial part in enhancing the financial aid delivery system. Your primary responsibility will be to analyze business processes and identify areas for improvement, ensuring seamless integration with existing systems.**Company...
-
Strategic Marketing Professional
1 week ago
Santa Clara, California, United States 5MP Business Group Full time5M Business Group is seeking a talented Strategic Marketing Professional to join our team.About the Role:We are looking for a motivated and results-driven individual to support our Account Executive, Account Supervisor, Management Supervisor, and Account Director in day-to-day client business management.Responsibilities:Work closely with sales and marketing...
-
Strategic Business Growth Specialist
6 days ago
Santa Barbara, California, United States BBSI Full timeBBSI is a dynamic company that supports its clients and teams across 69 branches nationwide. With its large footprint and decentralized structure, BBSI offers a high-touch experience for its clients through strong relationships and solutions.The Business Development Manager will lead sales efforts to expand the client base, driving revenue by identifying...
-
Strategic IT Program Manager and Analyst
3 hours ago
Santa Rosa, California, United States Internal Revenue Service Full timeAbout the RoleWe are seeking a highly skilled Strategic IT Program Manager and Analyst to join our team at the Internal Revenue Service. This is an exciting opportunity to utilize your expertise in management techniques, methods, theories, principles, and labor relations concepts to drive program objectives and optimize personnel, equipment, and space...
-
Strategic Project Development Manager
7 days ago
Santa Monica, California, United States Sugared & Bronzed Full timeAbout SUGARED + BRONZEDWe're redefining airbrush tanning with our innovative proprietary solution and reviving a timeless art of sugaring—a natural hair removal technique rooted in ancient Egypt.Our mission is to deliver outstanding services in beautiful, welcoming spaces, making each visit something to look forward to. We're committed to progressing...
-
Strategic Tax Leadership Opportunity
3 weeks ago
Santa Barbara, California, United States Platform Accounting Group Full timeWe are seeking a seasoned Tax Manager to join our team at Platform Accounting Group, a rapidly growing professional services firm providing tax, accounting, assurance, IT consulting, and wealth management services to small and medium-sized businesses.The ideal candidate will have 7-12 years of experience preparing and reviewing individual, corporate,...
-
Property Manager
6 days ago
Santa Barbara, California, United States Silver Surfer LLC Full timeJob SummarySilver Surfer LLC seeks a seasoned Property Manager to oversee estate operations, ensuring seamless maintenance and exceptional customer experiences. This role requires strategic planning, effective communication, and attention to detail.Key ResponsibilitiesDevelop and implement comprehensive maintenance plans for all properties.Maintain strong...
-
Software Engineer
4 weeks ago
Santa Barbara, California, United States Department of Industrial Relations Full timeAbout the Role: We are seeking a highly skilled Full Stack Developer to join our team at {company}.As a Full Stack Developer, you will be responsible for designing, developing, and deploying scalable and efficient software solutions. You will work closely with our cross-functional team to deliver high-quality products to our clients.Key Responsibilities:•...
-
Strategic Operations Associate
1 week ago
Santa Monica, California, United States Clocktower Group, L.P. Full timeAt Clocktower Group, L.P., we are seeking a highly motivated and detail-oriented Chief of Staff to support our Partner who leads our China-centric investment arm. As the right candidate for this role, you will be responsible for ensuring the smooth and successful completion of the China team's most vital tasks, as well as pushing current projects and...
-
Entry-Level Public Relations Coordinator
5 days ago
Santa Barbara, California, United States Davies Public Affairs Full timeWe are seeking a highly motivated and organized Project Assistant to support our client service team in all initiatives. As a key player in ensuring quality control, you will be responsible for managing databases, research, mailing, social media, call centers, and preparing final reports.
-
Client Services Coordinator
7 days ago
Santa Barbara, California, United States Toyota Of Santa Barbara Full timeAt Toyota of Santa Barbara, we are seeking a highly motivated and results-driven Client Services Coordinator to join our team. This is a unique opportunity for an individual who wants to grow with a fast-paced and rewarding dealership.About the RoleThe successful candidate will be responsible for greeting customers promptly, obtaining customer and vehicle...
-
Senior Client Service Representative
1 week ago
Santa Barbara, California, United States Edward Jones Full timeCompany OverviewAt Edward Jones, we believe in a human-centered approach to finance. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.SalaryThe estimated annual salary for this position is between $46,485 and $59,629, based...
-
Business Growth Manager
1 week ago
Santa Barbara, California, United States Regal Rexnord Full timeCompany OverviewRegal Rexnord is a leading global industrial manufacturer with a rich history of providing sustainable solutions for the power generation industry. With a portfolio of highly engineered products, we empower businesses to achieve their goals.About the RoleWe are seeking a highly motivated Business Development Manager to drive growth in our...
-
Strategic Financial Services Professional
3 days ago
Santa Barbara, California, United States Fidelity TalentSource LLC Full timeAbout Fidelity InvestmentsFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future, assist companies and non-profit organizations in delivering benefits to their employees, and provide institutions and independent advisors with investment and...