Financial Customer Associate

4 weeks ago


Westlake, Ohio, United States Fidelity TalentSource LLC Full time

Job Summary:

We are seeking a highly motivated and customer-focused Financial Customer Associate to join our team. As a Financial Customer Associate, you will be responsible for providing exceptional customer service to our clients, answering their questions, and helping them achieve their financial goals.

Key Responsibilities:

  • Provide outstanding customer service to clients via phone, email, and chat
  • Answer client questions and resolve issues in a timely and professional manner
  • Help clients with their financial needs, including account maintenance, withdrawals, and loans
  • Develop and maintain relationships with clients to ensure their continued satisfaction
  • Work collaboratively with other teams to resolve complex client issues

Requirements:

  • 1 year of customer service experience
  • High school diploma or equivalent required
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent communication and problem-solving skills
  • Proficiency in navigating technology systems and troubleshooting basic issues

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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