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Medical Office Assistant II

1 month ago

San Marcos, California, United States Kaiser Permanente Full time
Job Summary:

Under the direct supervision of a registered nurse (RN) or provider, this Medical Office Assistant II performs routine patient care tasks in accordance with departmental policies and procedures. The role involves assisting with patient exams and procedures, responding to member telephone messages, and providing education to members and families.

Essential Responsibilities:
  1. Performs nursing care functions such as vital signs, removal and/or application of dressings for assessment by licensed provider, cleaning wounds after provider assessment and instructions, shaving and skin preparation, and reinforcing standardized self-care procedures as directed by licensed provider.
  2. Recognizes and responds to acute emergency situations following established procedures.
  3. May draw up injection solutions for immediate use upon physician orders.
  4. Orients patients to system policies and practices.
  5. Provides appropriate instruction sheets based upon provider direction.
  6. Reviews instruction sheet with patient.
  7. Transports patients by assisting or lifting individuals onto mobile beds or wheelchairs and transports/transfers patient onto other hospital or clinic areas as directed.
  8. Completes necessary arrangements or organizes treatment room prior to surgical and/or examination procedures by setting up or laying out instruments, drapes and sponges contained in sterile trays and assembling equipment items as required for particular procedures as directed by physician.
  9. May assist licensed provider with patient examinations and treatments by positioning, restraining patients and assisting as directed.
  10. Provides assistance in treatment rooms during minor surgical procedures and/or various diagnostic examinations by positioning and draping; may hold clamps or retractors, sponge vascular areas, and pass instruments as specifically directed by physician.
  11. Assures safety or patient during procedures and transport.
  12. May prepare and transport items such as medical equipment and laboratory specimens.
  13. May clean and disinfect instruments/equipment according to standardized procedures.
  14. Follows Universal Precautions.
  15. Reports incidents of failure to follow procedures to Department Administrator or designee.
  16. Maintains departmental files, performing duties such as pulling files and assembling forms prior to appointment, and filing returned diagnostic reports as directed.
  17. Initiates and/or completes diagnostic test forms per provider order, telephones prescriptions to pharmacies, relays medical information from physician to patient and relays information from patient to physician.
  18. Charts in patient medical records as indicated.
  19. May perform lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine PH., protein and PKU.
  20. May perform hearing and vision tests, glaucoma tests and visual acuities.
  21. Collects, by non-invasive techniques and preserves specimens for testing, including urine, sputum and stool.
  22. Participates in Departmental Quality Assurance Activities.
  23. Performs other duties as required, such as checking patients medical records for incomplete data, relaying messages to staff personnel.
Basic Qualifications:

Experience:

If position is for Pediatrics, it requires minimum of one (1) year pediatric or equivalent experience.

Education:

Completion of a program in Medical Office Assistant with Certification and equivalent of six (6) months experience or twelve (12) months equivalent experience in lieu of certification required.

License, Certification, Registration:

N/A

Additional Requirements:

Ability to give and follow oral and written instructions.

Ability to work effectively with the public.

Demonstrated knowledge of the sterile techniques.

Valid CPR Prescription call in for ambulatory care setting.

Preferred Qualifications:

N/A

Notes:

Experience with dressing changes, sterile procedures, and message management.

Varied hours, Varied locations:

All General, Plastic & Vascular Surgery Dept San Diego Locations.

COMPANY:

Kaiser

TITLE:

Medical Office Assistant

II

LOCATION:

San Marcos, California

REQNUMBER:

External hires must pass a background check/drug screen.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.