Medical Office Assistant II

4 weeks ago


San Diego, California, United States Kaiser Permanente Full time

Job Summary:

As a Medical Office Assistant II at Kaiser Permanente, you will work under the direct supervision of a RN or provider to perform routine patient care following department policies and procedures. Your responsibilities will include assisting with patient exams and procedures, responding to member telephone messages, and providing education to members and families.

Essential Responsibilities:

  • Perform nursing care functions such as vital signs, removal and/or application of dressings for assessment by licensed provider, cleaning wound after providers assessment and instructions, shaving and skin preparation, reinforce standardized self-care procedures as directed by licensed provider.
  • Recognize and respond to acute emergency situations following established procedures.
  • Draw up injection solutions for immediate use upon physician orders.
  • Orient patients to system policies and practices.
  • Provide appropriate instruction sheets based upon provider direction.
  • Review instruction sheet with patient.
  • Transport patients by assisting or lifting individuals onto mobile beds or wheelchairs and transport/transfers patient onto other hospital or clinic areas as directed.
  • Complete necessary arrangements or organize treatment room prior to surgical and/or examination procedures by setting up or laying out instruments, drapes and sponges contained in sterile trays and assembling equipment items as required for particular procedures as directed by physician.
  • Assist licensed provider with patient examinations and treatments by positioning, restraining patients and assisting as directed.
  • Provide assistance in treatment rooms during minor surgical procedures and/or various diagnostic examinations by positioning and draping; may hold clamps or retractors, sponge vascular areas, and pass instruments as specifically directed by physician.
  • Assure safety or patient during procedures and transport.
  • Prepare and transport items such as medical equipment and laboratory specimens.
  • Clean and disinfect instruments/equipment according to standardized procedures.
  • Follow Universal Precautions.
  • Report incidents of failure to follow procedures to Department Administrator or designee.
  • Maintain departmental files, performing duties such as pulling files and assembling forms prior to appointment, and filing returned diagnostic reports as directed.
  • Initiate and/or complete diagnostic test forms per provider order, telephone prescriptions to pharmacies, relay medical information from physician to patient and relay information from patient to physician.
  • Chart in patient medical records as indicated.
  • Perform lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine PH., protein and PKU.
  • Perform hearing and vision tests, glaucoma tests and visual acuities.
  • Collect, by non-invasive techniques and preserve specimens for testing, including urine, sputum and stool.
  • Participate in Departmental Quality Assurance Activities.
  • Perform other duties as required, such as checking patients medical records for incomplete data, relay messages to staff personnel.

Basic Qualifications:

  • Experience: If position is for Pediatrics, it requires minimum of one (1) year pediatric or equivalent experience.
  • Education: Completion of a program in Medical Office Assistant with Certification and equivalent of six (6) months experience or twelve (12) months equivalent experience in lieu of certification required.

License, Certification, Registration N/AAdditional Requirements:

  • Ability to give and follow oral and written instructions.
  • Ability to work effectively with the public.
  • Demonstrated knowledge of the sterile techniques.
  • Valid BLS Prescription call in for ambulatory care setting.

Notes:

This is an 8-hour shift with varied start times between 6:00 am - 10:00 AM. Home location is Rancho Bernardo but may float to North County locations to support operations.



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