Certified Medical Assistant

3 days ago

Spokane, Washington, United States Kinwell Full time
About the Role

We are seeking a highly skilled and compassionate Certified Medical Assistant to join our team at Kinwell. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality services.

Key Responsibilities
  • Greet patients and prepare them for physical examinations, including obtaining vital signs, weight, height, reviewing medications and medical history, allergies, and performing all ancillary tests required.
  • Assist physicians during examination and treatment, maintaining a clean and organized environment.
  • Maintain supplies, clean rooms and equipment, and stock rooms with required supplies, ensuring a seamless patient experience.
  • Operate and maintain autoclave machine in accordance with policy and procedures that meet all regulatory requirements.
  • Maintain and operate all clinical equipment, including calibration and record keeping in accordance with current policy and procedure and manufacturers' recommendations.
  • Perform ancillary testing and tasks as ordered by the supervising practitioner, ensuring accurate and timely results.
  • Assist in surgical tray set up and injury or acute care as directed by the treating physician, demonstrating expertise and attention to detail.
  • Maintain the lab supplies, equipment, rapid testing, and all required record keeping, and quality assurance duties as required by CLIA.
  • Dispense medications and appliances, applying bandages, dressings, and splints as ordered by the physician, ensuring patient safety and comfort.
  • Assist in maintaining a neat, clean, and orderly appearance in the center throughout the day, promoting a positive patient experience.
  • Assist PCC with managing clinic and clinician schedules to maximize efficiency, ensuring seamless patient flow.
  • Facilitate daily huddle review of visit schedule for any patients requiring assistance from multiple care team resources or who have special needs or considerations for a successful visit.
  • Follow HIPAA guidelines and safety rules as outlined in training, maintaining confidentiality and patient trust.
  • Attend and participate in team huddles, center staff meetings, and ongoing training, staying up-to-date on best practices and industry developments.
  • Perform all duties to achieve or exceed established and desired service standards, creating a delightful patient experience before, during, and after the visit.
  • Perform other duties as assigned by leadership, demonstrating flexibility and adaptability in a fast-paced environment.
Requirements
  • Associate's degree and 3 years' experience or 5 years' medical assisting experience in a clinic setting.
  • Washington State Medical Assistant Certified or Medical Assistant Interim certification, WA State Only.
  • Clinical competencies to perform the duties of a Certified Medical Assistant.
  • Basic Life Support (BLS) for Health Care required at time of hire from American Heart Association (AHA) or Military Training Network (MTN).
  • Customer service skills to ensure an enjoyable and pleasant check-in, check-out, as well as pre- and post-appointment interaction.
  • Excellent phone communication and ability to gather history and current conditions from patients prior to appointments.
  • Skilled in operating a computer in a Windows environment utilizing Outlook, Work, and Excel.
  • Excellent verbal and written communication skills.
  • Ability to interact effectively with associates and management at all levels.
  • Independent decision-making skills and ability to influence others to resolve issues.
  • Ability to work as a member of a team or independently without supervision or direction.
  • Demonstrated ability to exercise judgment to handle sensitive and confidential information in a discrete and professional manner.
  • Ability to work in a fast-paced environment while maintaining strong attention to detail.
  • Excellent critical thinking, flexibility, problem-solving, and communication skills.
  • An interest in growing and developing skills and knowledge to be able to take on larger tasks or roles.
  • Experience using EPIC.
What We Offer
  • Paid Time Off & Paid Holidays.
  • Medical/Vision/Dental Insurance.
  • Personal Funding Accounts (HSA, FSA, DCA).
  • 401K.
  • Basic Life Insurance.
  • Disability-Short Term and Long-Term.
  • Supplemental Life and ADD&D.
  • Education & Development.
  • Employee Assistance.
  • Passport Discount Program.
Equal Employment Opportunity/Affirmative Action

Kinwell is an equal opportunity/affirmative action employer. Kinwell seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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