Chief Sales and Client Success Strategist

6 days ago


Columbus, Ohio, United States BetterGood Full time

BetterGood is seeking a seasoned sales and client success professional to lead our efforts in driving growth through long-term relationships with our clients.

About the Role

This is a leadership position that requires a deep understanding of how sales and client success processes interact with other areas of the business. The successful candidate will be responsible for identifying ways to improve these processes, ensuring our clients receive consistent value, and fostering a culture of continuous learning within our team.

Key Responsibilities
  • Lead and improve sales and client success processes, focusing on long-term client relationships and operational excellence.
  • Collaborate with teams across the company to streamline workflows, ensuring our systems support a smooth and consistent experience for clients.
  • Analyze patterns in client interactions, working to address root causes rather than surface-level issues.
  • Mentor and coach your team to foster continuous learning and a culture of improvement.
  • Build internal and external relationships founded on trust, transparency, and a deep understanding of needs.
What We're Looking For
  • A strong ability (or willingness to learn) to see how different parts of a business work together and affect each other.
  • Experience managing sales or client success with a focus on improving processes and delivering sustainable, long-term value.
  • Leadership skills that help teams grow, learn, and collaborate effectively.
  • A commitment to quality, with an understanding that great relationships are built through consistency and trust—not just quick wins.
Why BetterGood?

We do things differently here. Our focus is on meaningful improvement, a supportive culture, and finding joy in delivering great service. We prioritize sustainable growth over short-term goals and encourage curiosity about how systems work. If you value thoughtful work and continuous learning, we'd love to talk.

The estimated salary range for this role is $140,000-$160,000 per year, depending on experience and qualifications.



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