Family Services Manager

2 weeks ago

Michigan City, Indiana, United States Paladin, Inc. -Head Start of LaPorte County Full time
Job Title: Family Services Manager

Paladin, Inc. - Head Start of LaPorte County is seeking a highly skilled and experienced Family Services Manager to oversee and manage the ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance) functions within the Head Start program.

Key Responsibilities:
  • Develop and implement strategic plans for ERSEA to ensure effective recruitment, enrollment, and retention of eligible families.
  • Monitor and evaluate ERSEA processes to identify areas for improvement and implement best practices.
  • Oversee the eligibility determination and enrollment processes to ensure compliance with Head Start performance standards and regulations.
  • Ensure timely and accurate processing of applications and maintenance of up-to-date records.
  • Lead the development and execution of recruitment strategies to attract and enroll eligible families.
  • Coordinate with community organizations, schools, and other stakeholders to enhance program visibility and outreach.
  • Supervise the selection process to ensure it is conducted fairly and in accordance with program policies.
  • Review and approve selection criteria and processes to meet program goals and performance standards.
  • Oversee monitoring of attendance records and implement strategies to address attendance issues.
  • Develop and implement plans to support families in overcoming barriers to consistent attendance.
  • Supervise and support ERSEA staff, including providing training, conducting performance evaluations, and fostering professional development.
  • Facilitate regular team meetings to review performance, discuss challenges, and share best practices.
  • Ensure accurate and confidential management of ERSEA data and records.
  • Prepare and submit reports on ERSEA activities, including enrollment, recruitment, and attendance data, to federal, state, and local agencies.
  • Ensure all ERSEA activities adhere to Head Start regulations, performance standards, and other relevant policies.
  • Conduct regular audits of ERSEA processes and documentation to ensure compliance and quality.
  • Work closely with the Head Start Program Director, other program managers, and community partners to support program goals.
  • Communicate effectively with families, staff, and community stakeholders to address concerns and promote the program.
Additional Responsibilities:
  • Develop and implement strategies and programs to enhance parent, family, and community engagement in alignment with Head Start's PFCE framework.
  • Create and oversee activities and workshops that support family development, parenting skills, and community involvement.
  • Build strong, supportive relationships with families to promote active participation in their child's education and overall program activities.
  • Provide guidance and resources to families to support their child's development and well-being.
  • Address family needs and concerns, providing referrals to additional services as necessary.
  • Establish and maintain partnerships with community organizations, agencies, and stakeholders to enhance program services and resources.
  • Collaborate with local organizations to coordinate community events, outreach activities, and service referrals.
  • Train and support Head Start staff in effective family engagement strategies and practices.
  • Facilitate workshops and professional development opportunities for staff and families on topics related to family engagement and community involvement.
  • Collect, analyze, and report data related to family engagement, program participation, and community partnerships.
  • Use data to evaluate the effectiveness of PFCE activities and identify areas for improvement.
  • Ensure that PFCE activities comply with Head Start performance standards and other relevant regulations.
  • Conduct regular reviews and evaluations of PFCE strategies and practices to ensure they meet program goals and standards.
  • Develop and disseminate communication materials to keep families informed about program activities, services, and opportunities.
  • Organize and lead family and community events to foster engagement and strengthen relationships.
  • Provide leadership and direction to the PFCE team, including setting goals, conducting performance evaluations, and fostering a positive work environment.
  • Collaborate with other program managers and staff to integrate PFCE strategies into all aspects of the Head Start program.
Requirements:
  • Bachelor's degree in social work, education, public administration, or a related field (master's degree preferred).
  • Minimum of 5 years of experience in a similar role, preferably within a Head Start or early childhood education program.
  • Proven experience in managing ERSEA functions and leading a team.
  • Strong knowledge of Head Start performance standards and federal, state, and local regulations.
  • Strong understanding of Head Start performance standards and the PFCE framework.
  • Excellent organizational, leadership, communication, and interpersonal skills.
  • Proficiency in data management and reporting tools.
  • Ability to work collaboratively with diverse populations and community partners.
  • Commitment to the mission and values of Head Start.
  • Minimum of 5 years supervisory experience.
Compensation:

$29.75 hourly wage

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