Sales Order Coordinator

3 weeks ago


Cambridge, Massachusetts, United States LGC Group Full time
Customer Service Representative Opportunity

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for responding to customer inquiries, entering sales orders into QuickBooks, and ensuring efficient order processing.

About the Role:

  • Respond to customer inquiries in a timely and thorough manner.
  • Enter sales orders into QuickBooks via email and phone.
  • Back-up person for customer relations phone and email.
  • Communicate effectively with customers/distributors regarding product availability, delivery, and order status.
  • Assist in shipping of product when needed.
  • Complete assigned projects as needed.

Requirements:

  • Previous experience in sales or customer service.
  • Knowledge of QuickBooks preferred but will train.
  • Positive and professional demeanor.
  • Excellent written and verbal skills.
  • Proficient in Excel.

What We Offer:

  • A competitive salary range: $45,000 - $60,000 per year.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

Location: LGC Group (London)

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