Customer Service Sales Associate

1 day ago


Cambridge, Massachusetts, United States Market Square Optical Full time
Market Square Optical - A Distinguished I Wear Boutique

We are seeking a dedicated administrative/sales associate to join our dynamic team. The ideal candidate will possess strong organizational and multitasking skills, excellent communication and interpersonal abilities, and proficiency with office software and point of sale systems.

Job Summary:

The successful candidate will be responsible for greeting and assisting customers in selecting eyewear that meets their needs and style preferences, managing administrative tasks, processing sales transactions accurately and efficiently, maintaining the boutiques appearance, inventory management, providing exceptional customer service, and working collaboratively with the team to achieve sales targets and business goals.

Responsibilities:
  • Greet and assist customers in selecting eyewear that meets their needs and style preferences.
  • Manage administrative tasks, including scheduling appointments, handling correspondence, and maintaining customer records.
  • Process sales transactions, accurately, and efficiently.
  • Maintain the boutiques appearance, ensuring it is clean, organized, and inviting.
  • Inventory management, including ordering, stocking, and keeping accurate records.
  • Provide exceptional customer service, addressing inquiries and resolving any issues promptly.
  • Assist marketing and promotional activities, sales and customer engagement.
  • Work collaboratively with the team to achieve sales targets and business goals.
Requirements:
  • Previous experience in retail sales and administrative roles, preferably in the eyewear or fashion industry.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency with office software and point of sale systems.
  • A keen eye for detail and a passion for fashion and eyewear.
  • Ability to work flexible hours, including weekends and holidays.
  • Positive attitude and a commitment to providing outstanding customer service.
What We Offer:
  • Competitive salary with opportunities for commission and bonuses.
  • Stylish and supportive work environment.
  • Flexible hours, including part-time positions or mothers' hours.
  • Employee discounts on our extensive range of eyewear.
  • Opportunities for professional growth and career advancement.
  • Vibrant location in the heart of Cambridge, Massachusetts.


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