Technical Service Specialist
3 weeks ago
We are seeking a highly skilled Technical Service Engineer to join our team at Viscofan. As a Technical Service Engineer, you will be responsible for providing technical support to our customers, including resolving product quality issues, providing equipment training, and conducting product audits.
Key Responsibilities:
- Respond to technical issues at customer sites, including complaints of product quality, product application changes, and equipment or product training.
- Conduct product audits and provide recommendations for improvement.
- Develop and maintain strong relationships with customers to ensure their technical needs are met.
- Collaborate with internal teams to resolve complex technical issues.
- Provide technical training to customers on our products and equipment.
Requirements:
- Bachelor's degree in a related field, such as engineering or food science.
- Minimum 2 years of experience in a technical support role, preferably in the meat industry.
- Strong knowledge of our products and equipment.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
Working Conditions:
- Must be able to work in a fast-paced environment and adapt to changing priorities.
- Must be able to travel frequently, including overnight stays.
- Must be able to lift 100 pounds and work in hot and cold environments.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information].
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