Technical Service Specialist

3 weeks ago


Montgomery, Alabama, United States Viscofan Full time
Job Summary

We are seeking a highly skilled Technical Service Engineer to join our team at Viscofan. As a Technical Service Engineer, you will be responsible for providing technical support to our customers, including resolving product quality issues, providing equipment training, and conducting product audits.

Key Responsibilities:

  • Respond to technical issues at customer sites, including complaints of product quality, product application changes, and equipment or product training.
  • Conduct product audits and provide recommendations for improvement.
  • Develop and maintain strong relationships with customers to ensure their technical needs are met.
  • Collaborate with internal teams to resolve complex technical issues.
  • Provide technical training to customers on our products and equipment.

Requirements:

  • Bachelor's degree in a related field, such as engineering or food science.
  • Minimum 2 years of experience in a technical support role, preferably in the meat industry.
  • Strong knowledge of our products and equipment.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

Working Conditions:

  • Must be able to work in a fast-paced environment and adapt to changing priorities.
  • Must be able to travel frequently, including overnight stays.
  • Must be able to lift 100 pounds and work in hot and cold environments.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information].



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