IT Infrastructure Specialist

4 days ago


Boulder, Colorado, United States Agilent Full time
Job Title: Onsite IT Support Specialist

Agilent is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in maintaining and optimizing our IT infrastructure across two critical sites.

Key Responsibilities:

  • Provide hands-on support for Windows workstations, MS Active Directory, VPN, antivirus, SCCM patching, encryption, and MS Office applications.
  • Lead helpdesk systems, resolving technical issues promptly and efficiently.
  • Support IT infrastructure, including networking, servers, databases, and security systems.
  • Troubleshoot and resolve sophisticated system issues in a timely manner.
  • Ensure compliance with GMP regulations for supported systems.
  • Prioritize and run multiple tasks independently, meeting deadlines and service requests.
  • Maintain clear, effective communication across teams and document technical processes.

Qualifications:

  • Associate degree or equivalent experience.
  • Microsoft Certified Solutions Expert (MCSE) - Desktop Infrastructure or equivalent certification.
  • HP or equivalent desktop/laptop certification.
  • 1+ years of relevant IT experience.
  • Strong analytical, problem-solving, and time management skills.
  • Proficient in system administration and technical documentation.

Physical Requirements:

  • May require lifting and moving IT equipment such as laptops, desktop PCs, and monitors, with or without assistance.

Preferred Qualifications:

  • Experience working in a GMP-regulated environment.

Additional Details:

  • This job has a full-time weekly schedule.
  • Applications for this job will be accepted until at least October 24, 2024 or until the job is no longer posted.
  • The full-time equivalent pay range for this position is $73,120.00 - $114,250.00/yr plus eligibility for bonus, stock, and benefits.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email or contact +. For more information about equal employment opportunity protections, please visit



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