Field Services Print Support Specialist
3 days ago
Ricoh USA, Inc. is seeking a highly skilled Field Services Print Support Specialist to join our team. As a key member of our service team, you will be responsible for providing technical support and repair services for a variety of company products and systems at customer locations.
Key Responsibilities:- Provide technical support and repair services for company products and systems at customer locations.
- Manage territory, inventory, and customer relationships.
- Demonstrate excellent technical and customer relation skills.
- Actively drive revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
- Requires journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience.
- Requires a valid state driver's license and minimum level of auto insurance coverage per company policy.
- Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise.
- Extensive daily travel in an automobile between customer locations is usually required.
- Working conditions regularly expose individuals to conditions that could result in minor cuts and burns; frequent exposure to chemical solvents and cleaners.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization.
We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Benefits:- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Ricoh is an EEO/Affirmative Action Employer. We are committed to diversity and inclusion in the workplace.
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