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Customer Service Representative
2 months ago
{"h1": "Customer Service Specialist Job Description", "p": "At Brakes Plus, we are committed to providing our customers with quality products and world-class service. As a Customer Service Specialist, you will be the face of our company, building lasting relationships with our growing customer base.
Your primary responsibilities will include engaging with customers in a friendly and professional manner, communicating effectively on the phone, and maintaining a positive attitude and team atmosphere. You will also be responsible for ensuring a welcoming store environment, including cleanliness, organization, and restocking in-house parts as needed.
To be successful in this role, you will need to be highly organized and detail-oriented, with excellent verbal and written communication skills. You will also need to be able to work efficiently both individually and as part of a team.
We offer a competitive salary of $40,000-$45,000 per year, as well as a comprehensive benefits package that includes medical, dental, vision, life insurance, and 401(k) retirement plan.
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.
**Key Responsibilities:**
* Engage with customers in a friendly and professional manner
* Communicate effectively on the phone
* Maintain a positive attitude and team atmosphere
* Ensure a welcoming store environment
* Restock in-house parts as needed
**Requirements:**
* High school diploma or equivalent
* 1 year of customer service experience
* Excellent verbal and written communication skills
* Ability to work efficiently both individually and as part of a team
* Valid driver's license
**Benefits:**
* Competitive salary
* Comprehensive benefits package
* Opportunities for career advancement
**How to Apply:**
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position. Please submit your resume and a cover letter outlining your qualifications and experience.
We are an equal opportunity employer and welcome applications from diverse candidates.
**Note:**
All information will be kept confidential according to EEO guidelines.
**Work Opportunity Tax Credits:**
Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program.
Applicant Instructions:
1. Open
2. Please answer each question to complete the voluntary screening
3. Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
4. Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign
**Disclaimer:**
Brakes Plus is an equal opportunity employer and welcomes applications from diverse candidates.
**Contact Information:**
Please do not contact us for any reason other than to apply for this position.
We appreciate your interest in Brakes Plus and look forward to reviewing your application.
**Thank you for your interest in Brakes Plus.
Sincerely,
[Your Name]
**