Telecommunications Customer Service Representative

3 weeks ago


Westminster, Colorado, United States Colorado Solutions Inc. Full time
Job Title: Telecommunications Customer Service Representative

About the Role:

We are a telecommunication-based consulting sales and marketing firm, Colorado Solutions Inc., dedicated to helping our clients maximize their profitability and increase their brand exposure. We are seeking a self-starter entry-level Telecommunications Customer Service Representative to assist with our firm's strategic and productive marketing and sales campaigns.

Key Responsibilities:

* Engage in communication with customers directly, providing expert product knowledge and educating them on their desired product inquiry
* Research target markets to better identify and engage with new and existing customers to bolster our sales pipeline
* Communicate the features and benefits of specific products/services based on individualized needs
* Overturn objections as necessary throughout the sales process and answer questions as they arise
* Respond in a prompt, effective, and professional manner to all account inquiries
* Attend regular product training sessions with other Telecommunications Customer Service Representative team-mates and upper-level management

Requirements:

* A High School Diploma or equivalent is required
* 1-2 years of experience in a customer service or sales role is highly recommended
* Excellent communication skills, both verbal and nonverbal
* A tenacity and desire for growth and knowledge
* A driven mindset with impeccable time management skills and a superior work ethic
* Positive and professional demeanor while working with other CSRs and customers

What We Offer:

* A dynamic and supportive work environment
* Opportunities for growth and professional development
* Competitive compensation and benefits package

How to Apply:

If you are a motivated and results-driven individual with a passion for customer service and sales, please submit your application, including your resume and a cover letter, to [insert contact information].

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