Customer Service Representative

2 days ago


Wilmington, Delaware, United States Harris Teeter Full time
{"Job Title": "Customer Service Representative", "Job Description": "Job Summary

We are seeking a Customer Service Representative to join our team at Harris Teeter. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating the cash register, and maintaining security and control of all funds in the cash register.

Key Responsibilities
  • Provide excellent customer service to ensure a positive shopping experience
  • Operate the cash register accurately and efficiently
  • Maintain security and control of all funds in the cash register
  • Perform duties of floor monitor when assigned
  • May be assigned to be the on-duty floor monitor
  • Perform the duties of cashier and bagger when appropriate
Requirements
  • Excellent communication and interpersonal skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract two digit numbers and calculate a discount % amount
  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions
Work Environment

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.

", "lang_code": "en-US"}

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