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Client Services Coordinator

2 months ago

New York, New York, United States NBCUniversal Full time
About the Role

We are seeking a highly organized and detail-oriented Client Services Coordinator to join our Facilities team in New York City. As a key member of our team, you will provide exceptional support to our clients based at 30 Rockefeller Plaza and other NYC/NJ sites.

Key Responsibilities
  • Partner with Facilities teams to deliver top-notch service to our clients.
  • Assist with communication between facilities project leadership and business units on construction projects and scheduled maintenance.
  • Maintain accurate Fire Warden Teams for all floors.
  • Work closely with NBCU Front Desk and Facilities trades to complete daily tasks.
  • Partner with clients to accommodate move requests, coordinating these activities with the appropriate management and staff functions at our various locations.
  • Ensure upkeep of accurate floor plans, making sure workstations and offices of departed employees are prepared for new hires.
  • Build and maintain relationships across the company.
Requirements
  • Bachelor's degree in Communications, Facilities Management, Business Administration, Construction, or related field.
  • 1+ year of facility management experience.
  • 1+ year of project management experience.
  • Demonstrated analytical background.
  • Demonstrated ability to prepare and present ideas to clients.
  • Willingness to work overtime, and on weekends with short notice.
Desired Characteristics
  • Demonstrated ability to successfully manage multiple projects and problem solve.
  • Ability to multitask in a fast-paced environment.
  • Excellent communication skills and interpersonal skills.
  • Ability to effectively interact with all levels of an organization and management and ability to build external networks.
  • Self-starter; demonstrates initiative.
  • Ability to analyze and present results in Excel and/or PowerPoint as needed.