Customer Logistics Manager

4 weeks ago

Grand Rapids, Michigan, United States Ryder System Full time
About Ryder System

Ryder System is a leading provider of logistics and supply chain solutions. Our team of experts is dedicated to delivering exceptional service and support to our customers.

Job Summary

The Customer Logistics Manager will oversee the day-to-day operations of our warehouse and administrative teams. This role is responsible for all aspects of operations and account management for our Ryder Last Mile Program.

Key Responsibilities
  • Customer service satisfaction and expectation management
  • Staffing performance management and development of exempt and non-exempt employees
  • Manage day-to-day planning and scheduling
  • Health and Safety Management
  • State/Local/Federal regulations compliance
Requirements
  • Ability to work within international functional teams
  • High level analytical ability where problems are unusual and difficult
  • Demonstrated technical and professional skills in job-related area
  • Off shift support in the event of critical customer network disruption or crisis
  • Makes decisions in a timely manner
  • Strong oral and written communications skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
  • Logistics industry knowledge is required
  • Knowledge and understanding of Customer/Company local and Federal regulations is required
  • Fundamental knowledge of Supply Chain Management components is required
  • Strong knowledge of Manufacturing and Production is required
Qualifications
  • H.S. diploma/GED required
  • Bachelor's degree in Business, Logistics, Supply Chain preferred
  • Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
  • One (1) year or more direct supervisory/leadership experience required
Compensation

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

  • Pay Type: Salaried
  • Minimum Pay Range: 70000
  • Maximum Pay Range: 76000
Benefits

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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