Customer Logistics Manager

3 weeks ago


Grand Rapids, Michigan, United States Ryder Full time

Job Summary

The Customer Logistics Manager will oversee the day-to-day operations for our warehouse and administrative teams, ensuring seamless execution of our Ryder Last Mile Program.

Key Responsibilities

  • Customer service satisfaction and expectation management
  • Staffing performance management and development of exempt and non-exempt employees
  • Manage day-to-day planning and scheduling
  • Health and Safety Management
  • State/Local/Federal regulations compliance
  • Ability to work within international functional teams
  • Off shift support in the event of critical customer network disruption or crisis
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills

Requirements

  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
  • Logistics industry knowledge advanced required
  • Knowledge and understanding of Customer/Company local and Federal regulations advanced required
  • Fundamental knowledge of Supply Chain Management components intermediate required
  • Bachelor's degree in Business, Logistics, Supply Chain preferred
  • Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

Benefits

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



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