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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other agency team members.
Key Responsibilities- Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
- Provide expert guidance on insurance options, policy changes, and claim submissions.
- Use a customer-centric approach to educate customers about insurance products and services.
- Collaborate with other team members to ensure seamless customer experiences.
- Dedicated to delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proactive problem-solving skills and a customer-focused mindset.
- Competitive hourly pay plus commission/bonus opportunities.
- Growth potential and opportunities for advancement within our agency.
- Paid time off, health benefits, and valuable career-building experience.
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together and have fun while doing it. We take pride in mentoring individual team members and preparing them for successful careers.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- We have been serving our community for over 25 years.
- We are committed to providing exceptional customer service and building strong relationships with our customers.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.