Customer Service Representative

2 weeks ago


Boxford, United States Partners Bank Full time
Customer Service Assistant I Job Description

At Partners Bank, we are seeking a highly skilled and customer-focused Customer Service Assistant I to join our team. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing various teller transactions, and performing routine customer service-related tasks.

Key Responsibilities:

  • Process various teller transactions, including deposits, withdrawals, and transfers.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Open basic deposit accounts, assist with electronic banking inquiries, services, and functionality, and complete account maintenance.
  • Maintain and balance a cash drawer accurately and efficiently.
  • Participate in ongoing job-related training programs, including sales, service, compliance, and product knowledge.

Requirements:

  • Minimum of one year of teller or customer service banking experience in a branch or call center environment.
  • Strong sales, service, interpersonal, and communication skills.
  • Ability to work well in a team environment and interact with a variety of people.
  • Strong organizational, technical, and computer skills.
  • Adaptability and ability to effectively multitask.

What We Offer:

Partners Bank offers a competitive compensation package, including generous benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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