Customer Service Representative

5 days ago


Boxford, United States Partners Bank Full time
Customer Service Assistant I Job Description

Job Summary:

The Customer Service Assistant I plays a vital role in providing exceptional customer service and support to our clients. This individual will be responsible for processing various teller transactions, opening routine deposit accounts, and assisting with electronic banking inquiries.

Key Responsibilities:

  • Process teller transactions accurately and efficiently
  • Open basic deposit accounts and assist with electronic banking inquiries
  • Identify cross-sell opportunities and respond to customer inquiries
  • Maintain and balance a cash drawer accurately
  • Provide a high level of service to customers, coworkers, and team members

Requirements:

  • Minimum of one year of teller or customer service banking experience
  • Strong sales, service, interpersonal, and communication skills
  • Ability to adapt to change and effectively multitask
  • Strong knowledge of teller and customer service processes, policies, and procedures

What We Offer:

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire. We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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