Retail Operations Manager

2 days ago


Statesboro, Georgia, United States Ollie's Full time
Job Title: Retail Operations Manager

At Ollie's, we're looking for a highly skilled Retail Operations Manager to join our team. As a key member of our retail department, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Sales Growth: Develop and implement strategies to increase department sales and achieve store sales plans.
  • Customer Service: Provide outstanding customer service, ensuring every customer interaction is positive and memorable.
  • Store Maintenance: Ensure the store is clean, organized, and visually appealing, meeting Ollie's high standards.
  • Merchandising: Maintain accurate and attractive product displays, ensuring a seamless shopping experience.
  • Team Collaboration: Work closely with team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
Requirements:
  • Minimum 6 months' retail experience in a mid-size to large retail service-oriented business.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude, excellent communication skills, and ability to interact well with customers and colleagues.
  • Open availability, including early morning shifts and occasional overnights.
Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

Ollie's is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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