Retail Department Manager
3 days ago
At Ollie's, we're committed to delivering exceptional customer experiences and driving sales growth. As a Retail Department Manager, you'll play a critical role in achieving our store sales plan by leading the retail department and ensuring a seamless customer experience.
Key Responsibilities:- Greet and Engage Customers: Develop a strong rapport with customers, using our "Yes I Care, Yes I Can" approach to build long-term loyalty.
- Product Knowledge and Sales: Stay up-to-date on all products, promotions, and advertisements to effectively answer customer questions and drive sales.
- Department Maintenance: Ensure all product within the department is merchandised and recovered according to our visual merchandise standards.
- Team Collaboration: Communicate customer needs to Team Leaders and assist with training new Associates.
- Operational Efficiency: Accurately and efficiently operate the register and maintain the cleanliness of the overall store.
- Experience: Minimum of six months' retail experience in a mid-size to large retail service-oriented business.
- Availability: Ability to work evenings, weekends, and holidays on a regular basis.
- Soft Skills: Positive attitude, excellent customer service skills, and ability to interact well with customers and Associates.
- Physical Demands: Ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, and stand for extended periods.
- Competitive Benefits: Medical, dental, vision, and RX coverage, 401K with generous company match, and a vast array of voluntary benefits.
- Career Growth: Strong field sales career growth and talent development culture for top performers.
- Associate Discount: 20% discount on all Ollie's purchases.
Ollie's is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran's status, disability, or any other legally protected status.
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