Guest Advocate
1 day ago
Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, talent development, and community investment.
Job SummaryWe're seeking a Guest Advocate to join our team in our smallest format stores. As a Guest Advocate, you'll be responsible for creating a welcoming experience for our guests, ensuring each interaction is enjoyable and memorable. You'll work closely with our team to deliver exceptional guest service, maintain a clean and organized store environment, and support daily/weekly workload to drive business priorities and sales goals.
Key Responsibilities- Create a welcoming experience for guests by authentically greeting and engaging with them.
- Observe and respond to guest needs, using body language and verbal cues to tailor your approach.
- Be knowledgeable about our products and services to solve issues and improve the guest experience.
- Thank guests in a genuine way and let them know we're happy they chose to shop at Target.
- Help guests as you complete workload with minimal disruption.
- Work in all departments to ensure sales floor is full, zoned, and in stock for guests.
- Push and stock product to sales floor, execute adjacency changes, and conduct weekly price change workload.
- Complete scans and system audit functions to ensure inventory accuracy.
- Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness.
- Welcoming and helpful attitude toward guests and other team members.
- Ability to communicate effectively and operate handheld scanners and other technology equipment.
- Work both independently and with a team to achieve goals.
- Resolve guest questions quickly and accurately.
- Attention to detail and ability to follow a multi-step process.
- Capability to remain focused and composed in a fast-paced environment.
We offer a competitive benefits package, including financial and education benefits, as well as opportunities for career growth and development. If you're passionate about delivering exceptional guest service and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.
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