Leadership Director for Call Center Teams

About the JobWe are seeking an experienced Call Center Operations Director to join our team at MCI Military Recruitment. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring exceptional customer experience.Key ResponsibilitiesLead a team of 15-25 customer service agents in a...

OverviewMCI is a leading business process outsourcing and software development organization. As a high growth company with an entrepreneurial culture, we offer a unique work environment that fosters collaboration and innovation. We are committed to delivering exceptional customer experiences and driving business results through our innovative solutions.About...

About the RoleWe are looking for a skilled Contact Center Team Manager to join our team at MCI Military Recruitment. In this role, you will be responsible for leading a team of customer service representatives, providing coaching and guidance, and ensuring excellent customer service delivery.The ideal candidate will have a strong background in customer...

We are seeking an experienced Call Center Operations Manager to join our team at MCI Careers.About the RoleThis is a full-time, on-site position requiring employees to report to work at one of our physical contact center locations. The ideal candidate will have a strong background in call center operations management, customer service, technical support, or...

About the JobWe are seeking a highly skilled Contact Center Director to lead our team in delivering exceptional customer experiences. As a key member of our organization, you will be responsible for managing and developing supervisors and operational management to ensure seamless contact center operations.This is an exciting opportunity to join a fast-paced...

About the RoleWe are seeking an experienced Insurance Call Center Senior Manager to join our team. As a seasoned professional, you will oversee the day-to-day operations of our call center insurance agents and supervisors, acting as the primary point of contact to the director of customer service and the MCI operations and shared services team.Key...

About the RoleWe're looking for a skilled Call Center Team Member to join our team at Mass Markets. In this role, you'll be responsible for providing top-notch customer support through phone and email interactions.Duties and ResponsibilitiesRespond to customer inquiries in a timely and professional manner.Solve customer problems and concerns through...

Job DescriptionContact Center Director RoleMCI Careers is seeking a highly skilled Contact Center Director to join our team. As a key member of our operations leadership, you will be responsible for overseeing the daily management and development of supervisors and all operational aspects associated with contact center operations.The ideal candidate will...

CALIBER SOURCING IS HIRING A CALL CENTER EXPERT IN WICHITA, KS.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Expert to join our team in Wichita, KS. As a Call Center Expert, you will be responsible for providing exceptional customer service and resolving technical issues for our customers.Main Responsibilities:Work in an...

We are seeking a Customer Service Liaison to join our team at Enterprise Call Center.As a Customer Service Liaison, you will act as a liaison between customers and our organization, providing product and service information and resolving customer complaints in a timely and efficient manner.The ideal candidate will have excellent customer service skills, a...

About the OpportunityMCI Military Recruitment is seeking a highly motivated Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, resolving customer issues, and providing exceptional customer experiences.Key Skills and QualificationsExcellent communication and...

Job RequirementsTo be considered for this role, you must have a minimum of 3 years of total call center experience or 1 year of call center management experience. A degree in business administration or a related field is preferred.You will possess excellent leadership skills, a strong understanding of customer service principles, and the ability to work...

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.A comprehensive benefits package, including medical, dental, and vision coverage.Ongoing training and development opportunities to enhance your skills and career progression.Job Description: As a Call Center Representative, you will handle inbound and outbound contacts...

About the RoleMCI Careers is dedicated to providing outstanding customer service, and we're looking for talented individuals to join our team as Call Center Agents. In this exciting role, you'll have the opportunity to develop new skills, build relationships with customers, and contribute to the success of our organization.Key Responsibilities:Handle inbound...

About the RoleMass Markets is seeking a skilled Call Center Expert to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution, and collaborating with other departments to resolve customer issues.Key ResponsibilitiesHandle customer inquiries via phone,...

Job DescriptionThe Call Center Representative will serve as the main point of contact for customers, handling their inquiries, resolving issues, and providing information about our products and services. You will be working in a fast-paced environment with a high level of customer satisfaction.You will be required to work effectively in a team-oriented...

Inbound Call Center Agent: Deliver Exceptional Customer ExperiencesJob Summary:MCI Military Recruitment is seeking a skilled Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will play a critical role in delivering exceptional customer experiences by responding to customer inquiries and resolving issues in a timely and...

About the RoleWe are looking for a skilled and customer-centric Call Center Support Specialist to join our team. As a Call Center Support Specialist, you will provide top-notch support to our customers, addressing their queries and concerns in a timely and effective manner.Key Responsibilities:Analyze and resolve customer complaints and issuesCollaborate...

**Job Description**At Mass Markets, we are committed to providing excellent customer service. As a Call Center Representative, you will play a critical role in ensuring that our customers receive timely and effective support.**Responsibilities Include:**Providing accurate and helpful responses to customer inquiriesResolving customer complaints and issues in...

Mass Markets is a dynamic organization that requires a skilled and dedicated Call Center Professional to handle customer inquiries and resolve issues. The successful candidate will be responsible for providing exceptional customer service, resolving complex issues, and promoting the company's products and services.This role involves:Providing accurate and...