Global Fixed Operations Specialist

5 days ago


Remote, Oregon, United States MSX International Full time

We estimate the annual salary for this position to be around $85,000 to $110,000.

Job Description
The District Sales Strategist will support the activity of the District Manager Aftersales by interfacing with approximately 30-40 assigned dealerships. This includes building strong relationships with dealer operators, managers, regional offices, and zone teams using various communication devices and technologies.
Key responsibilities include preparing for each remote standardized dealer contact, consulting with dealerships to increase fixed operations customer retention and profitability, achieving sales objectives for the district, and focusing on evaluating dealership parts department inventory management processes.
Additional tasks involve coordinating warranty and customer-related issue resolution, evaluating service customer experience based on customer data and observations, and working with dealerships and digital district managers to analyze marketing and merchandising plans against GM brand direction and current market trends.
Strong problem-solving skills, clear communication abilities, and proficiency with Microsoft Office products are essential for this role.

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