Senior Technical Specialist

3 weeks ago


Remote, Oregon, United States Agility Robotics Full time
Job Description Overview

The Senior Deployment Specialist role at Agility Robotics requires a strong technical background, excellent communication skills, and ability to work in a fast-paced environment.

The estimated salary for this position is $80,000 - $105,000 per year, depending on experience and location.

We are looking for a skilled professional who can support the execution of our deployment strategy, perform robot operations onsite, and provide general repair, troubleshooting, and support services.

Main Responsibilities:

  1. Execute robot operations and service delivery, including troubleshooting and repair
  2. Collaborate with cross-functional teams to analyze root causes and develop solutions
  3. Gather metrics and analyze KPIs to assess quality and identify areas for improvement
  4. Develop and implement training programs, work instructions, and procedures to ensure consistency and excellence
  5. Identify resource needs and gaps, and communicate them to the team
  6. Monitor service performance levels and remove barriers to success
  7. Work with engineering and operations teams to develop and manage maintenance schedules
  8. Communicate effectively with stakeholders to resolve issues and improve service delivery

Requirements:

  • High school diploma or equivalent
  • Strong technical skills, including mechatronics and hand tools
  • Ability to work independently and collaboratively in a remote environment
  • Excellent communication and analytical skills
  • Experience traveling independently


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