International Banking Specialist

23 hours ago


Raleigh North Carolina, United States First Citizens Bank Full time

Job Summary:

This is a hybrid role that requires working both inside and outside of a company office. As an International Banking Specialist, you will be part of the International Wire Services team, executing daily operating activities. Your primary tasks will include entering, receiving, and verifying USD and assorted foreign currency payments. You will provide service to customers, both internal and external, by resolving issues and answering inquiries. You will also utilize multiple internal applications and websites to complete day-to-day assignments, ensuring compliance with all applicable banking regulations.

Key Responsibilities:

  • Transaction Processing: Review and process all transaction requests, including the preparation of documentation and cash item delivery. Ensure authentication of request and compliance with applicable regulations.
  • Service and Support: Coordinate with both internal and external parties to achieve business goals and streamline service experience. Determine target needs and provide resolution. Perform data entry, reporting, and analysis as necessary.
  • Reconciliation: Maintain balance of cash items in vault or system. Address imbalances by timely processing of any fees, payments, or returns.
  • Currency Proficiency: Maintain knowledge in area of work. Inspect foreign cash items or transactions for accuracy. May ensure competitive rates for Bank currency exchange.

Qualifications:

  • High School Diploma or GED
  • 1 year of experience in International Banking or Operations

Preferred Qualifications:

  • Wires experience
  • Ability to work in a high volume, fast-paced environment
  • Basic Excel knowledge
  • Ability to work within multiple systems at one time

Compensation:

The base pay for this position is generally between $16.58 per hour and $23.83 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits:

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.



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