Collision Center Administrative Assistant
4 days ago
We are seeking a highly organized and customer-focused Receptionist/Administrative Assistant to join our team at Mossy Nissan Escondido/Infiniti of Escondido. As a key member of our Collision Center, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the Collision Center Manager in various functions.
Key Responsibilities- Provide excellent customer service to internal and external customers, ensuring a positive experience for all.
- Promote a strong commitment to client satisfaction and teamwork, maintaining a positive and productive work environment.
- Maintain accuracy and timely completion of reports for the Collision Center, ensuring seamless operations.
- Close and process repair orders efficiently, ensuring timely completion and customer satisfaction.
- Follow up on warranty submissions and claims, ensuring prompt resolution and customer satisfaction.
- Sort and distribute incoming mail, ensuring timely processing and customer satisfaction.
- Order, receive, and distribute order shipments, ensuring timely delivery and customer satisfaction.
- Maintain operation and repair of office equipment, ensuring seamless operations.
- Reconcile and forward daily deposits, ensuring accurate financial records.
- Field client complaints and ensure prompt and appropriate action by the General Manager or department head.
- Answer, screen, and direct telephone calls to the appropriate departments and/or staff person.
- Serve as an information center for clients and employees, providing a friendly and helpful attitude.
- Ensure the reception desk and surrounding area is neat, clean, and free of safety hazards.
- Excellent people skills, contributing to effective communication and a positive working environment.
- Strong organizational and multi-tasking abilities, with attention to detail and ability to prioritize tasks.
- Proficiency in Microsoft Applications, with ability to learn new software and systems.
- Ability to follow directions from a supervisor and understand and follow posted work rules and procedures.
- Ability to read and comprehend instructions, communicate effectively with clients and co-workers, and understand company policies.
- Professional personal appearance, punctuality, and a great attitude with high energy.
- Valid CA driver's license and clean driving record.
- High school diploma or equivalent.
Mossy Nissan Escondido/Infiniti of Escondido is committed to hiring a diverse and qualified workforce. We are an equal opportunity employer and a drug-free workplace. Offers of employment are contingent upon successfully passing background screening, including a criminal background check, review of motor vehicle records, verification of SSN, and passing a drug test at a certified testing facility.
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Collision Center Administrative Coordinator
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Escondido, California, United States Mossy Nissan EscondidoInfiniti of Escondido Full timeAbout the RoleWe are seeking a highly organized and customer-focused Receptionist/Administrative Assistant to join our team at Mossy Nissan Escondido/Infiniti of Escondido. As a key member of our Collision Center, you will be responsible for providing exceptional service to our clients and internal stakeholders.Key ResponsibilitiesProvide excellent customer...
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Collision Center Administrative Coordinator
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Escondido, California, United States Mossy Nissan EscondidoInfiniti of Escondido Full timeWe are looking for a dedicated Administrative Coordinator for our Collision Center, who possesses exceptional organizational abilities and a positive demeanor. The primary function of this role is to manage incoming calls and visitors in a friendly and professional manner, while also providing support to the Collision Center Manager in various operational...
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Collision Center Administrative Coordinator
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Escondido, California, United States Mossy Nissan EscondidoInfiniti of Escondido Full timeWe are looking for a dedicated Receptionist/Administrative Assistant who possesses outstanding organizational skills and a positive demeanor. The primary role of this individual is to warmly welcome and guide both callers and visitors, while also providing support to the Collision Center Manager in various operational tasks. Compensation: $20.00 per hourWork...
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Collision Center Administrative Coordinator
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