Dental Front Desk Coordinator

2 weeks ago


Chicago, Illinois, United States Pediatric Dental Health Associates Full time
Job OpportunityWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Pediatric Dental Health Associates. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a positive and welcoming experience in our office.Responsibilities
  • Greet patients and their families, answering any questions or concerns they may have.
  • Manage patient schedules, including scheduling appointments and recalling patients for follow-up visits.
  • Process patient information, including obtaining and scanning new patient ID and insurance information.
  • Answer phones, respond to voicemails, and make calls to patients and other offices as needed.
  • Enter and update patient information, assemble and make copies for new patient folders, and scan incoming patient letters and X-rays.
  • Maintain a clean and organized reception area, including restocking supplies and performing other administrative tasks as needed.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and staff.
  • High school diploma or equivalent required; dental experience preferred.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
  • Basic computer skills, including proficiency in Microsoft Office and dental software.
  • Bi-lingual skills a plus, but not required.
About UsPediatric Dental Health Associates is a pediatric and orthodontic dental practice located on beautiful Michigan Avenue in downtown Chicago. We are a fee-for-service office, providing comprehensive children's dentistry in a positive and warm environment. Our doctors and team are dedicated to helping each patient feel comfortable and at ease, and we are committed to providing exceptional patient care and service.

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