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Sales Team Lead

1 month ago


Northampton, Massachusetts, United States GPM Investments Full time
Job Title: Sales Team Lead

We are seeking a highly motivated and experienced Sales Team Lead to join our team at GPM Investments, LLC. As a Sales Team Lead, you will be responsible for delivering exceptional customer service, leading a team of sales associates, and driving sales growth.

Responsibilities:
  • Provide fast and efficient service to customers, ensuring a positive shopping experience.
  • Lead a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Assist with shift change, counting money in the cash drawer, and maintaining a secure and organized store environment.
  • Process specialty products, such as money orders, credit card purchases, and lottery sales and redemption's.
  • Check identification for restricted sales and maintain accurate records.
  • Clean and sanitize all equipment used for service or stocking food service products.
  • Clean all areas, including counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
  • Stock shelves and cooler, rotate and front face stock, and remove damaged or out-of-code merchandise.
  • Check in vendor deliveries and complete bad merchandise forms.
  • Order merchandise and maintain accurate inventory records.
  • Use current training materials and complete all necessary training evaluations and documents.
  • Provide feedback to management on training programs and materials.
  • Monitor cash levels and security procedures during shift to ensure compliance.
  • Review job assignments for completeness and assume other duties as assigned.
Qualifications:
  • 18 years of age or older.
  • Ability to read, write, speak, and understand English.
  • Basic math skills (addition, subtraction, division, and multiplication).
  • Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.